Question 1

Can I get a tattoo of your work?

Accepted Answer

Firstly, thank you for loving one of our pieces enough to get it tattooed! If you would like to get our work tattooed, we ask that you buy a print from us first. This not only supports me as the artist but also ensures you have the best quality image to give the tattoo artist as a reference. We would also love to see an image of the finished tattoo (if you feel comfortable sharing). We enjoy seeing how you choose to display and style our work, and tattoos are no exception.

Question 2

Can I return an item if I change my mind?

Accepted Answer

Yes, I gladly accept returns and exchanges. Contact me within 14 days of delivery and return items back within 30 days of delivery. I don't accept cancellations, but please contact me if you have any problems with your order.

The following items can't be returned or exchanged:
- Custom or personalized orders
- Digital downloads

Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. All returns must be marked as a return. If returning an item from overseas, this must be clearly marked on the customs label. If it is not, any import and custom charges received upon the return entering the UK will be deducted from the refund.

Question 3

When will my item be shipped?

Accepted Answer

We aim to ship your order as soon as possible from the date of order/ payment; this is typically with in 3 working days.
For our t-shirts, Coaster sets, and Moneyboxes these are often printed to order and dispatched directly from the printers. These are typically dispatched within the same time frame however in the lead up to holidays such, as Christmas dispatch times can be slightly longer.

Question 4

When will I receive my order?

Accepted Answer

All items are shipped by First Class Royal Mail. Outside of the holidays, most first-class post is expected to arrive the next working day. However, delays can happen, and in busier times, post can take up to 5 working days and occasionally longer to reach its destination. Please note that during peak times, such as holidays, there may be additional delays.

Question 5

How are your items packaged?

Accepted Answer

Here at R.C. Battle Designs, we take great care in packaging our items to ensure they arrive in pristine condition. We also strive to be as eco-conscious as possible with our packaging. The majority of our packaging comes from recycled and reused materials. Most of our packaging comes from cardboard boxes that we cut down to safely sandwich our artwork to prevent damage in transit. For our more fragile items, we reuse bubble wrap that we have received in deliveries to our home and studio. Any plastic-based packaging we use has never been purchased new by us and is on at least its second life. We encourage our collectors to reuse the packaging again where possible.